Apologies for not following up sooner. I've been unavailable so to speak.

I have subsequently taken my car to VW Strijdom Park for it's service. I have met with the dealer principle who has put my mind at ease that they do want to provide me with the best of service. I decided to give them a change and was for the most part happy with the service I received. Only the windnoise problem still has to be resolved - not by lack of trying from VW Strijdom Park. Two days into trying to sort the windnoise problem out, I asked for the car back as I desperately needed it. (They did supply me with a loan car, but I needed mine and felt that they could look at the windnoise problem again at my next service).

Thanks for making me feel valued again and addressing the issues I had. See you in +-7500kms when I hope you can sort the windnoise out. (3rd time lucky hey?)

See vwsadontcare.blog-city.com